When it comes to running a successful company, any business owner will tell you that communication is key. But many small and medium-sized businesses (SMBs) find it hard to get a proper communication system that fits into their tight budgets. A new partnership between Telus Corp and Microsoft Corp is hoping to change that. The two companies are teaming up to offer a range of services that will make communication between business partners, suppliers and employees cheaper and easier. "SMBs are the single most under-served market in Canada," said Sean Seaton, director of Microsoft Canada's communications sector. Seaton was speaking at a conference hosted by the Toronto Board of Trade in May, during which the partnership was announced. The focus, he said, is to provide better services to the SMB sector in Canada through unified communications. Unified communications (UC) allows for the integrated use of a variety of communications tools, such as voice and e-mail, instant mess...
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