The philosophy of NetSupport Notify is to supply a simple and effective solution to allow administrators within an corporation to reliably deliver key notifications to all users across an enterprise without concern for network topology and to provide accurate records of message delivery and acknowledgement.
Unlike typical LAN-based messaging solutions, NetSupport Notify provides a dedicated local notification gateway(s) that allow seamless message delivery across multiple network segments or dispersed sites without the need for network modifications or switch configuration. A true mass notification system.
A focused software solution for on-demand desktop alerts, emergency notifications, popup alerting and one-way messaging needs. Contact specific user departments or thousands of users across an enterprise in seconds. NetSupport Notify scales to the largest of enterprises, provides real-time status of both notifications and acknowledgements as well as delivering pre-scheduled alerts and notifications.
No external services are needed, simply setup one or a number of notification gateways, deploy the agents software to all computers and the console software to all relevant operators. Alerts can also be sent via a web based console, removing the need for software installation, yet retaining strict user security and control.
Why Desktop Notification?
NetSupport Notify cuts through the distractions to communicate directly and immediately with users.
NetSupport Notify is a high impact and scalable solution, requiring no external servers or subscriptions, that allows an organisation to deliver internal messaging guaranteed to grab attention. As a solution specifically designed to deliver one-way alerts and notifications that cannot be skipped, ignored or saved for later, NetSupport Notify offers many advantages over traditional methods of communication.
Instant Messaging, e-mail, internal Intranets and RSS feeds are all passive forms of communication that rely solely on the user to look for and read information...when they choose. NetSupport Notify delivers the information instantly and ensures the user's attention is gained. It is impractical and costly to attempt to contact all users by phone with news or alerts, e-mail does not ensure any level of immediacy and news feeds are only useful if users are actively looking for information. NetSupport Notify offers the only direct, instant-contact, mass communication method....offering instant delivery to all or specific groups of users.
Simple to use, fast and reliable, NetSupport Notify is the perfect choice for messaging and alerting across a LAN or WAN. Easy to implement and utilise, alerts carrying varying priorities, customisations and delivery options can be delivered in seconds across the enterprise.
Key feature highlights in NetSupport Notify are:
* Support for Windows and Mac desktops, including Vista.
* Prioritise messages and alerts with clear and concise message types.
* Support for clickable URLs in alerts.
* Customise Alert and Font colours and include organisation logo in all notifications.
* Flexible Delivery Options - display for XX seconds, Require User Confirm, Auto Close after XX and so on.
* Supports unlimited number of connected user desktops.
* Central Audit log and detailed reporting of all messages sent, received and acknowledged.
* View full Alert History, View and amend current scheduled Alerts and export delivery results.
* Schedule routine Alerts to run weekly, daily or at fixed times or dates.
* Unique Security codes – limiting access to only authorised Agents and Consoles.
* Send Alerts directly from a Web Browser via the browser based notification template.
* Integrate within existing systems via the supplied browser based notification template and COM object.
* Send targeted alerts dynamically to selected departments or all computers.
* Agent configuration can be centrally managed via Active Directory (AD) policies or similar.
* Control ability to send alerts by Active Directory (AD) policy.
* Support for Terminal Server / Citrix clients.
* Notification gateway component included as standard for seamless and secure delivery of messages.
* Send alerts to one or multiple notification gateways simultaneously.
* Notification gateway redundancy support, allowing multiple gateways to be installed.
* Utilise the Notification gateway for existing NetSupport Manager clients.
* No need for router changes or support for broadcast UDP.
* Easy to install with MSI installer or by utilising supplied deployment utility or Active Directory.
* Available in a range of localised languages.
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