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Showing posts from December, 2010

Integrate Live LAN Chat Into Your CRM

ISL Online ( has recently presented ISL Pronto 2.0. The last version of enterprise instant messaging software for online customer service, and web support, now allows integration with your existing CRM system by using the Live LAN Chat API.

The whole list of improvements are available at ISL Online website where you can also download the latest version of ISL Pronto, an powerful internet communication tool, that is perfect for a helpdesk service.

ISL Pronto creates a link between a company's personnel, and website visitors, enabling the company to promptly answer customers' sales inquiries, and support requests online, or initiate a desktop sharing session. ISL Pronto can also be used as an enterprise instant messaging tool which allows real-time communication among employees within the company, making the communication flow faster, and more efficient than through emails.

ISL Pronto 2.0 is free for existing ISL Online users.

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