Instant messaging world

It used to be that businesses had a general dependance on what types of products and services were attractive to the internet users. In the early days of the Internet, networking LAN technologies and needs were the driving force behind the creation of many software applications and tools that users accessed. The growing popularity of the World Wide Web with casual computer users led to a paradigm shift in how to approach usable software solutions for these users. Simple to install and use software applications such as file sharing, e-mail and instant chat programs were instantly popular. Businesses began to take notice of how these tools could be useful in everyday work settings. As such, organizations began to look into how to utilize collaborative tools such as sending IMs on LANs, social network portals and productivity applications to support their objectives. Initial tools required either using obscure and hard to understand command line utilities such as net send in order to comm...